Building Knowledge... Enhancing Profitability and Performance Companies need to track competitive dynamics, regulatory changes, and advances in technology to compete and thrive in their sector. Trends indicate that only exceptional managerial discipline will help companies survive the turmoil ahead. Our consultants draw upon years of direct, front-line experience in a full range of industries. From Energy to Insurance, we help clients harness change and boost performance.

Case Studies Consultants Services Benefits Approach White Papers

Services

Our Telecom Practice advises clients on corporate, operational, and strategic challenges. We serve clients on fundamental issues such as mission and structure, tactical issues including procurement and logistics, and financial decisions about capital investment and cost reduction.

Integrated Wireline Carriers
Telecommunications service providers and manufacturers, as well as investors, governments, agencies, and regulatory bodies leverage our wireline expertise.

New Entrants/Attackers
We support new business ventures with strategies for launch of service offerings and business building opportunities.

Wireless Service Providers
Wireless technology is revolutionizing telecommunications around the world. We assist mobile carriers in developing their long-term strategies for network expansion and m-commerce opportunities.

Software and Services
Network and systems management, billing and operations software, and portal and content management are just some of the services and software contributing to the telecommunications industry growth. The practice provides clients with ongoing analysis of evolving developments in both sectors.

Equipment
Technologies like hands-free, WAP, and GSM-equipped handsets have revolutionized wireless telecommunications. We help companies analyze the potential impact of developing technologies like IP and craft proactive strategies for next-generation equipment.

ISPs/Portals/E-commerce
The advent of m-commerce has fueled the development of on-line services that enable companies to communicate via high-speed broadband lines. The practice enables clients to utilize new technologies to realize their e-commerce potential.

New Ventures
We identify high-potential new investments for clients and help execute and launch targeted opportunities.

Case Studies

Customer acquisition strategy in manufacturing segment Brand development and repositioning   Software Vendor Management Consulting Architecture Strategy Review for a Utility Company Multimedia Customer Interaction Center (MMCIC)

Insights

Success Strategies for Differentiated Enterprise Communications By Charles E. Côté PMP P.Eng. Director, Operations Strategy   Managing the rate of change. How individuals and organizations can successfully manage change in a changing world. By David Johnston Director, Change Management Roadmaps to forward towards executing on the Enterprise Architecture By Charles E. Côté PMP P.Eng. Director, Operations Strategy Why Consumers Prefer the Extremes By Merril Mascarenhas Managing Partner, Strategy   Best practices to build a great business. By Merril Mascarenhas Managing Partner, Strategy   The Marriage of Music and Mobility Apple's iPod business produced $7.68 billion in revenue in the last fiscal year- 30 to 40% of total revenue. It could add $5.4 Billion to its revenue by tapping into the wireless market with an iPod phone. By Fay Perkins Director, Telecom and Media Strategy

 

Find out your company's performance against a benchmark of 500 of North America's most successful companies. Contact us for an evaluation of your customer relationship cycle and an ROI audit. We invite you to learn more about us by browsing this site, or by contacting us by phone or e-mail.