Consultants
  Case Studies
  Services
  Our Approach
  Insights
  Industry Practices
  Functional Practices
  Request a proposal

  Services

  Strategy

  Organization

  Market Research

  Branding

  Marketing & Sales
  Operations
  Governance
  Carbon Emissions

  Training

  Industries

  Financial Services

  Packaged Goods

  Energy

  Telecom
  Automotive
  Retail
  Insurance

  Healthcare

Client Testimonial

Needless to say, there are many firms that provide research and strategy consulting services, but few can deliver the value demonstrated in performing the scope of analysis, strategies, product evaluations and practical recommendations. Your commitment and ease of doing business with your firm ensured that we had a sound basis to address our most challenging business decisions."

Mr. Peter Flattery

CEO, Healthcare Insurance Reciprocal of Canada

 

 

View from the Top

Arcus Retail Report for Growth in a Recession

Consumption Smoothing and Goods Substitution

Consumption smoothing refers to an individual’s preference to maintain a certain standard of living over time. All things constant this means an individual will use savings as a tool to compensate when incomes are low or save more when incomes are high thus “smoothing” their consumption patterns. 

 

  Download the Arcus

  Retail Report for growth

  in a recession

What does it take to innovate?

With consumer confidence on a knife edge and the squeeze on credit liquidity, the Retail sector is bracing itself for a turbulent period in 2009. Contact Arcus for:

 

  • A presentation on how US retailers are preparing for the slow down
  • Innovative ideas from European and US markets to engage customers
  • Strategies to strengthen customer loyalty in a slowing economy

 

Learn about Consumption Smoothing and Goods Substitution

Consumption smoothing refers to an individual’s preference to maintain a certain standard of living over time. All things constant this means an individual will use savings as a tool to compensate when incomes are low or save more when incomes are high thus “smoothing” their consumption patterns. This doesn’t mean that spending doesn’t increase or decrease as incomes levels change, but rather that the peaks and valley’s will be less dramatic.

 

The Arcus study examines how customer attitudes affect specific retail categories. From home improvement to groceries and apparel to appliances, the Arcus Study helps marketers discover best practices to engage customers with specific tactics that are most likely to lead to specific shopping behaviours.

 

Concern about the economy is running high in the country today, but people are notorious for espousing pro-shopping attitudes and intentions that never translate into changes in shopping behaviour or purchasing patterns. The Arcus Retail Best Practices Study examines this disconnect and explores the impact of the current economic environment in the marketplace in context of retailers marketing challenges.

 

Areas covered in the report:

 

Present State

 

- The Arcus Retail Best Practices Study assesses the extent to which consumers choose brands based on their perception of economic conditions and a company’s corporate and brand image.

 

Future State

 

- Retailers like to think that consumers have an excellent grasp of issues related to the environment and hence focus on more sophisticated retail campaigns. But most people understand it as an abstract issue. Understanding the challenge in context of your retail brand’s current state is critical.

 

Planning

 

- Those passionate about the brands they buy tend to have higher incomes and are more likely to live in larger cities. Find out about best practices in retail marketing in Canada, the US and Europe. Learn about new strategies that could help you engage your customers and strengthen brand loyalty.