Arcus Business Management Consultants
 
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Client Testimonial

Needless to say, there are many firms that provide research and strategy consulting services, but few can deliver the value demonstrated in performing the scope of analysis, strategies, product evaluations and practical recommendations. Your commitment and ease of doing business with your firm insured that we had a sound basis to address our most challenging business decisions."

Mr. Peter Flattery

CEO, Healthcare Insurance Reciprocal of Canada

 

 

Marketing Organization and Capacity Building

  

Effective teams develop better strategies.

             

Today the average tenure of a business unit leader in marketing has dropped to 18 months. In such a highly dynamic organizational environment, the approach to management tends to focus on quick wins instead of durable long term growth strategies. Leading companies recognize the importance of capacity building and bench strength in managing talent. Reinventing organizational practices for both for profit and nonprofit organizations with proven strategies can dramatically improve the ROI of marketing spending. 

Organization for Growth

 

Arcus helps organizations develop effective strategies to acquire and manage marketing teams. A critical component of productive teams is the development and implementation of effective marketing processes. Seamless work plans and marketing tools enable companies to manage marketing strategies effectively.

 

  Branding

  

  Customer Insights

  

  Customer Loyalty

  

  Customer Relationship  

     Management

  

  Marketing Organization

     and Capability Building

   Marketing Effectiveness

  

   Marketing Strategy

  Pricing

   Sales and Channel

     Management

Arcus has a repository of best practices in organizing marketing and sales organizations. An example is our change management strategy for a telecom client with $2.4 Billion in sales. We aligned over 300 products with 35 industries for a sales team of over 60 account managers. The outcome was a knowledge management process with teams specializing in fewer industries and product clusters. The realignment strategy enabled the client to dramatically increase internal morale and external customer engagement and acquisition strategies.

 

Customized support

 

Our programs can be grouped into three broad areas:

 

Integrated marketing capability building programs. Companies undergoing a merger or facing significant change will need to reposition their marketing capabilities and create new strategic realignment of their team. We build a comprehensive program to identify the talent that is required to excel at achieving the company’s business objectives with required metrics to benchmark performance against best in class standards.

 

Flexible Marketing Organizational Performance. We help companies with best practices in aligning organizational capabilities with competitive advantage that a company may have. We create fluid and ambidextrous teams that can be quickly refocused on new challenges and opportunities. The benefits include quicker decisions and more reliable anticipation of competitive scenarios for rapid positive outcomes.

 

Marketing skills enhancement. In an environment where traditional marketing skills are becoming obsolete with the increasing use of technology and new marketing tools such as online communities or practice, it has become critical to continuously update a team’s marketing skills. We bring best in class expertise and knowledge to create customized training programs that reflect the most effective and up-to-date tools and processes in use by the fastest growing companies.

We invite you to learn more about us by browsing this site, or by contacting Merril Mascarenhas at (416) 710-2727 or by email.

 

 
 

  Research and Insights

  Corporate Innovation Index: Benchmark your organization, process

     and program performance. Clients like Kraft Foods have leveraged

     the Innovation Index.

  The Business of Climate Change: A survey of 1,200 business leaders.

  Strategy: The future of value: Ambidextrous Leadership.
  Operations: Operational Excellence as a Strategic Weapon.
  Retail: The Challenge of Dissatisfied Consumers.
  Telecom: The marriage of music and mobility.
  Financial Services: Enhancing Profitability and Performance.
  Healthcare: Tracking competitive dynamics and ROI.
  Pharmaceutical sales: Challenge of access to physicians.
  Client Successes
Healthcare workers smiling

  Healthcare

A survey of over 200 CEOs of hospitals on trends in technology adoption, culture change and patient safety for a strategy to deliver superior value to over 450 North American healthcare organizations.

Shopping in grocery store

  Retail

A new merchandising and marketing platform with a market potential assessment of the corporate brand as a destination for products and services that would promote a “healthy home”.

Retail Therapy

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Accelerated growth strategy by identifying the most profitable customers in the category and significant long term growth opportunities.

Golf

  Leisure

Leveraged deeper insights for a retail company in the golf market resulting in a focus on profitable and high growth golf markets. We developed a 10 year strategic plan based on projected shifts in customer trends in a sport.

Medication The image “http://mckinsey.com/global/firm/images/arrow_red.gif” cannot be displayed, because it contains errors.  Pharmaceuticals
We repositioned a leading eye care brand with a new marketing, retail and pricing strategy. The strategy increased share by 60% in two years to move the brand to a market leader position.
Telecom 1a

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A $2Billion technology company turned to us to help them identify vectors of growth with a segment based approach to match products and services with customer needs.

Financial concept

  Insurance

Corporate and business unit strategy for a large insurance provider in partnership with the Group VP and a new management team of 24 senior managers following a merger of two insurance companies.

New energy wind turbines

The image “http://mckinsey.com/global/firm/images/arrow_red.gif” cannot be displayed, because it contains errors.  Energy

Reversed declining share in a home heat category for one of the largest energy associations in North America with over 400 members including Shell, Ultramar, Esso, Petro-Canada and Irving.

   Knowledge and Insight

  Business Strategy

  Operations
  Marketing Strategy
  Training
  Change Management
  Carbon Emissions
  Culture Change
  Customer Satisfaction
  Business Processes
  Succession Planning

  Resources for the C-Suite

  Links for executives

  Books
  Thought Leadership
ROI Audit

A strategy will be most successful when core competencies and aligned activities enable the company to offer a value proposition that is better than competitors.

Find out your company's performance against a benchmark of 500 of North America's most successful companies.

Contact us for an ROI audit and an evaluation of your corporate and brand strategy.