Arcus Business Management Consultants
 

Arcus Group, Toronto - Corporate culture change strategies, consultant, change management, organizational change, models, appreciative inquiry

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Arcus View from the Top- Leadership Lessons for Uncertain Times
MANAGING CHANGE: Mr. Jim Leech, President and CEO of the Ontario Teacher's Pension Plan, an organization with $87.4B in assets.
CUSTOMER INSIGHT: Ms. Janine Keogh, VP- Consumer Insight & Strategy, Kraft Canada Inc.says innovation requires a simplfied framework.

INNOVATION: Mr. Geoff Craig, VP and GM Brand Building, Unilever says you need to have a vision for innovation and creating a framework for action.

Highlights and features

sustainability risk management

GROWTH

C-Level view on strategic planning

A recent Arcus survey of over 800 senior executives indicates strategic planning can be a frustrating exercise. Just 45 percent said they were satisfied with their strategic-planning process.
innovation

INNOVATION

The innovation imperative

An interview with Mr. Dirk Miller, Vice President, Siemens. Mr. Miller believes investments in research and development is the most effective growth strategy for companies today.
tough problems strategy'

STRATEGY

Solve your toughest problems

Working with experts, Arcus has identified questions and selected insights that will get you the answers to your business problems.

managing in uncertainity recession

CHANGE MANAGEMENT

Managing change

An interview with Mr. Geoff Craig, VP & GM, Brand Building, Unilever. Mr. Craig argues that leadership is about having a vision for innovation and creating a framework for action around the vision to allow partners and employees to pioneer new ways of working. 
sustainability

SUSTAINABILITY

Government policy can drive change

Senior executives want to see a structured and collaborative approach to government policy. A survey of 1,200 business leaders on sustainability, economic, environmental, and social performance.

growth

STRATEGY

Growth in a challenging market

An interview with Mr. Anthony Lacavera, CEO of Globalive Communications Corp. Mr. Lacavera says its critical for companies to be prepared to grow in a profitable and sustainable way.

Our Services 

Solve your most challenging problems related to growth, organization and operations.

Industries

Our consultants have worked in CEO

or VP level positions in diverse sectors.

Our consultants 

On average, our consultants have 22

years experience, twice the

consulting industry average.

Case Studies

Learn more about our expertise and  problem solving capabilities.

Latest Research

Interviews with CEOs of leading

companies on their growth and

leadership strategies.

Innovation Leaders

A series of interviews with senior executives on how they approach innovation to improve their businesses.

Public sector

Our service offering is customized to address the needs of the public sector.

Organization

We offer a comprehensive toolkit of approaches to help clients with specific needs.

Growth

Find out more about our proven marketing and sales strategies.

Take Action 

  Featured Client Success

   A comprehensive approach

   integrates process and human

   dimensions of change.

   Growth in a Recession

   Contact Arcus for a presentation

   on how leading companies

   continue to grow in a recession.

  Sustainability Audit

   Audit your CSR practices and

   develop a sustainability strategy.

  Employee engagement

   CEOs know that change

   happens when employees are

   engaged. What is your strategy?

  Latest Research

   Interviews with CEOs of leading

   companies on their growth and

   leadership strategies.

  Culture Change Strategy

   How do leading organizations

   manage culture change? Create

   a culture change strategy.

  Top 50 Innovative Companies

   Vote for Canada's top 50 innovative

   corporations.  

See our complete collection of articles on the managerial implications of strategic planning.
Latest Research and Insights

11 SUSTAINABILITY

Best Practices in Sustainability Risk Management

A comprehensive program to identify, understand and manage risks provides greater certainty to employees and other stakeholders.

11 OPERATIONS

Trends in Business Transformation Strategies

Success Strategies for Differentiated Enterprises.

11 MANUFACTURING

Challenges Facing Canadian Manufacturers.

Managing complexity and increasing flexibility of operations. Arcus  survey of leaders of 200 manufacturing companies.

11 FINANCIAL SERVICES

Banks and Customer Advocates

Only 27% of bank customers are advocates today. The larger banks face the biggest organic growth challenge related to advocacy. 

11 MARKETING

Marketing in a recession

In a recession, consumers are likely to become cautious in their expenditures. But they don't always cut back. They tend to change the mix of brands purchased.

11 HEALTHCARE

Sales Deployment Strategies and Territory Alignment

High Prescribing physicians receive 3-5 times the sales calls they received ten years back. Today life science organizations are focusing their efforts on the most profitable markets.

11 MARKETING

Green Marketing Strategies

Only 17% of consumers are willing to pay a premium for green products and services. Marketers should consider a green strategy only if they can deliver on promises.

11 HEALTHCARE

Patient Safety Report

A disconnect between how patient safety is discussed and how it is actually defined. Many hospitals recognize the need for multifaceted change for improving patient safety.

11 HUMAN RESOURCES

Employee engagement and profitability

Even in today's soft economy, there's a competitive edge overlooked by many organizations: employee performance management.

11 RETAIL

Growth in a Recession

How consumption smoothing is changing the way retailers approach growth. All things constant this means consumers use savings as a tool to compensate when incomes are low to maintain living standards.

11 STRATEGY

Appreciative Inquiry

How appreciative Inquiry is changing the way companies search for the best in people, organizations, and the business environment.

PACKAGED GOODS

The Challenge of Dissatisfied Customers

Customers are bound to talk about their experiences. They are 10 times more likely to talk about bad experiences vs. good ones.

Arcus Knowledge and Ideas

11 STRATEGY

Strategy is all About Implementation

Outcomes are most predictable when initiatives and competencies are aligned. Learn about our Strategic Planning Processes.

11 INNOVATION

Corporate Innovation Index

Benchmark your organization, process and program performance. Clients like Kraft Foods have leveraged the Innovation Index.

11 CLIMATE CHANGE

The Business of Climate Change

A survey of 1,200 business leaders on sustainable business practices. Grow profitably while engaging stakeholders.

11 MANAGEMENT

Best practices to build a great business.

Highly profitable companies and their practices.

By Francine Burel, Director, Performance Improvement

11 MARKETNG

Arcus Marketing Effectiveness Models

Arcus has created three popular matrices for Brand Strategic Planning, Marketing Effectiveness and Portfolio Performance.

11 MARKETING

Why Consumers Prefer the Extremes

Choices customers make that can impact share.

11 MARKETING

Why setting up a customer advisory board makes sense

They can provide real world insights into businesses.

11 MANAGEMENT

Developing Winning Strategies.

How to develop and sustain competitive advantage.

By Merril Mascarenhas, Managing Partner, Strategy

11 HUMAN RESOURCES

Employee and customer satisfaction 

There's a direct link between employee & customer satisfaction and improved financial performance.

11 HEALTHCARE

Highly Reliable Organizations (HROs) 

Researchers believe a strong culture is the most critical underlying feature of their accomplishments.

11 LEADERSHIP

Taking charge in a new leadership position

Getting off to a strong start establishes the foundation for long-term success is built. 

11 LEADERSHIP

Trends in Leadership: Ambidextrous Leadership.

Today’s leading CEOs are going down a road business will travel. By David Johnston, Director, Change Management

11 HEALTHCARE

Healthcare technology trends

Why its important to document and demonstrate value.

By Merril Mascarenhas, Managing Partner, Strategy

11 TECHNOLOGY

Enterprise architecture

Roadmaps towards executing on the Enterprise Architecture. By Charles E. Côté PMP P.Eng, Director, Operations Strategy

11 TECHNOLOGY

Strategies for Differentiated Enterprise Communications.

Establish a sustainable long-term vision. By Charles E. Côté PMP P.Eng, Director, Operations Strategy

11 CHANGE MANAGEMENT

Successfully Managing the Rate of Change

A simple formula from the fastest growing companies.

By Francine Burel, Director, Performance Improvement

Client Successes
Healthcare workers smiling

Healthcare

- Identified best practices in patient safety at over 450 hospitals

- Sales deployment strategy for a fortune 500 life sciences company

sustainability risk management

Retail

- New merchandising and marketing strategy for grocery retailer

- Market potential assessment and analysis for a golf retailer

Why Consumers Prefer the Extremes

Packaged goods

- New business opportunities assessment and growth strategy

- Customer base assessment to identify the most profitable customers

New energy wind turbines

Energy

- Strategy to restructure and growth the lubricants business

- Customer base assessment and growth strategy in heating segment

Medication

Pharmaceuticals

- Repositioned pharmaceutical brand to target new markets

- Sales deployment and optimization strategy for medical device

Golf

Leisure

- Assessment in the golf market for a retailer and growth strategy

- 10 year strategic plan for specific customer segments

Financial concept

Insurance

- Corporate and business unit strategy with innovation assessment

- Knowledge and Document management strategy

telecom wireless manufacturing and marketing trends

Manufacturing

- Growth strategy in 36 business segments

- Sales deployment assessment and optimization strategy