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“Needless to say, there are many firms that provide research and strategy consulting services, but few can deliver the value demonstrated in performing the scope of analysis, strategies, product evaluations and practical recommendations. Your commitment and ease of doing business with your firm ensured that we had a sound basis to address our most challenging business decisions."

Mr. Peter Flattery

CEO, Healthcare Insurance Reciprocal of Canada

Our proces leads to better results.

The key to our consulting services is our ability to integrate our know-how in functional areas with our deep industry knowledge.

Model One - “Basic” Strategic Planning

Model Two - Issue-Based (or Goal-Based) Planning
Model Three - Alignment Model
Model Four - Scenario Planning
Model Five - “Organic” (or Self-Organizing) Planning

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This very basic process is typically followed by organizations that are extremely small,
busy, and have not done much strategic planning before. The process might be
implemented in year one of the nonprofit to get a sense of how planning is conducted,
and then embellished in later years with more planning phases and activities. Planning is usually carried out by top-level management.

1. Identify your purpose (mission statement)

2. Select the goals your organization must reach if it is to accomplish your mission
3. Identify specific approaches or strategies that must be implemented to reach each goal.
4. Identify specific action plans to implement each strategy.
5. Monitor and update the plan

Balanced Score Card

Strategy is all About Implementation. The Arcus approach is all about Implementation. A Balanced Scorecard can only have value if it is linked to the organizations Strategic Direction. Read more

Benefits:

Revenue

 Boost current revenue streams.

 Mine current services for new revenue opportunities.

 Develop new services with revenue-building potential.

 Cultivate new sources of revenue.

Operational Efficiencies

 Reverse losses.

 Enhance the ratio of revenue to cost.

 Reallocate resources.

 Invest in key programs and people.

 Streamline operations

Productivity

 Create volume-building programs.

 Drive up customer satisfaction.

 Secure funding for winning programs.

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Find out your company's performance against a benchmark of 500 of North America's most successful companies. Contact us for an evaluation of your corporate strategy and an ROI audit.

Research and Insights

Corporate Innovation Index: Benchmark your organzation, process

and program performance. Clients like Kraft Foods have leveraged

the Innovation Index.

The Business of Climate Change: A survey of 1,200 business leaders.

Strategy: The future of value: Ambidextrous Leadership.

Operations: Operational Excellence as a Strategic Weapon.

Retail: The Challenge of Dissatisfied Consumers.

Telecom: The marriage of music and mobility.

Financial Services: Enhancing Profitability and Performance.

Healthcare: Tracking competitive dynamics and ROI.

Pharmaceutical sales: Challenge of access to physicians.

Client Successes

Healthcare

A survey of over 200 CEOs of hospitals on trends in technology adoption, culture change and patient safety for a strategy to deliver superior value to over 450 North American healthcare organizations.

Retail

A new merchandising and marketing platform with a market potential assessment of the corporate brand as a destination for products and services that would promote a “healthy home”.

Packaged Goods

Accelerated growth strategy by identifying the most profitable customers in the category and significant long term growth opportunities.

Golf

Leisure

Leveraged deeeper insights for a retail company in the golf market resulting in a focus on profitable and high growth golf markets. We developed a 10 year strategic plan based on projected shifts in customer trends in a sport.

Pharmaceuticals
We repositioned a leading eye care brand with a new marketing, retail and pricing strategy. The strategy increased share by 60% in two years to move the brand to a market leader position.

IT/Telecom

Customer acquisition strategy in manufacturing segment.

A $2Billion technology company turned to us to help them identify vectors of growth with a segment based approach to match products and services with customer needs.

Insurance

Corporate and business unit strategy for a large insurance provider in partnership with the Group VP and a new management team of 24 senior managers following a merger of two insurance companies.

Energy

Reversed declining share in a home heat category for one of the largest energy associations in North America with over 400 members including Shell, Ultramar, Esso, Petro-Canada and Irving.

Knowledge and Insight

Culture Change

Customer Satisfaction

Business Processes

Succession Planning

Resources for the C-Suite

Links for executives

Books

Thought Leadership

ROI Audit

A strategy will be most successful when core competencies and aligned activities enable the company to offer a value proposition that is better than competitors.

Find out your company's performance against a benchmark of 500 of North America's most successful companies.